Can anyone join Faith Consulting?
Faith Consulting is open to anybody searching for or offering Muslim services at any stage of life, from religious instruction, wedding planning, counselling, funeral services, writing wills, inheritance matters and more.
As a customer, join and begin connecting with qualified providers within minutes.
As a provider, you will be asked to complete our straightforward but comprehensive application process. Your application will be assessed. Once successful, you can log into your profile and immediately start connecting with customers internationally.
How will I communicate with my service provider?
You can connect with a service provider in three ways:
- Exchanging messages with your service provider
- Chatting live with your service provider
- Video conferencing with your service provider
You can use different ways at different times as you wish, based on your needs, availability and convenience.
Can I stay anonymous?
When you sign up we do not ask you for your full name or contact information. You may pick any "nick name" which will identify you in the system. When you decide to start the mentoring process, we will ask you for emergency contact information which is kept safe in the system so it can be used if your service provider believes that you or someone else might be in danger.
Does Faith Consultings screen providers?
Faith Consulting screens all Service Providers for authenticity, reliability and safety.
Once a Service Provider signs up to Faith Consulting, the services they offer are checked and based on this, they are assigned one of three screening levels: Basic, Intermediate or Enhanced.
Basic Screening includes identity confirmation and authenticating testimonials and/or referrals from previous institutions or customers.
Intermediate Screening includes all aspects of the basic screening in addition to proof of professional qualifications for the services provided.
Enhanced Screening encompasses all aspects of the basic and intermediate screenings in addition to requiring a valid DBS or Criminal Records check, dependent upon the country of residency.
How much does it cost?
You can purchase each session separately or you can purchase one of our three packages in order to save money. Our packages can be used on any service provider. Get more for your money!
What happens if something goes wrong?
While the Faith Consulting process aims to facilitate easy and successful connections, we recognise that sometimes things may not progress as planned. It is for this reason, we back both customers and providers with a dedicated customer service team. Contact us at any time in the process if something feels off or you encounter anything other than a positive, stress-free experience. We’ll work to find immediate solutions and restore your peace of mind.
Sessions must be cancelled 24 hours in advance to not be charged a penalty fee.
How are providers compensated?
Providers keep 70% of their rates are compensated for their time on a monthly basis. A 30% commission for Faith Consulting is used for marketing, providing free webinars and resources for members, and to maintain and grow the website.